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Account Manager

Remote

python developer in Sparkybit

Eng:

Upper Intermediate

What knowledge and experience we expect from our candidate:

  • 2+ years of proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role in IT;

  • strong verbal and written communication skills;

  • excellent listening, negotiation and presentation abilities;

  • upper Intermediate or higher English level;

  • good analytical and problem-solving skills;

  • good interpersonal and customer care skills;

  • team player, active and goal-oriented, self-motivated, and flexible person.

  • knowledge of IT outsourcing service development;

  • ability to understand technical formulations;

  • understanding of software development services and industries.

Responsibilities:

  • Managing existing accounts, partners, solving business and technical issues in collaboration with team;

  • building and maintaining strong, long-lasting customer relationships;

  • developing trusted advisor relationships with key accounts, customer stakeholders;

  • clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders;

  • working closely with the production team and analyzing current development work in order to improve it;

  • preparing reports on account status;

  • resolving complaints and preventing potential issues;

  • carrying out client satisfaction surveys and reviews;

  • developing quotes and proposals (for existing customers);

  • taking care of client’s satisfaction;

  • invoicing and tracking of timely payment;

  • engage in consistent, proactive customer calls and meetings to positively impact customer loyalty and revenue growth.

In addition to interesting tasks, we also offer:

  • Work as a PE;

  • 18 working days of paid position, 5 days of sick leave;

  • the company has an accountant and a lawyer to handle different cases;

  • tax compensation;

  • bonuses for the referred candidates;

  • cozy offices in the city centre and fully equipped workplaces in the office;

  • the ability to work in the offices during blackouts and all conditions to do it;

  • we provide you with all the equipment needed for work;

  • flexible working schedule and possibility to work on remote;

  • certificates and educational courses compensation;

  • social corporate activities and educational events;

  • internal educational programs;

  • professional working environment to motivate you;

  • open Door Policy and no hierarchy in the communication;

  • no micromanagement;

  • long term cooperation as a priority;

  • personal and professional growth opportunities;

  • personal development plan, regular feedback and salary review.

 

We are looking for a candidate that:

  • Aligns with our values of trust, transparency and team spirit, and has a sense of belonging to our corporate culture;

  • knows how to work in a team, shares knowledge and is ready to help the colleagues;

  • shows an active interest in the work and is ready to contribute to the development of the company;

  • has a will to learn and is open to share knowledge with other employees;

  • shares our open-minded approach to problem solving

Join the team!

Adriana Boyarchuk, Recruitment Lead at Sparkybit

Looking forward to hearing from you!

Adriana Boyarchuk

Senior Recruiter

Thank you! We’ll be in touch.

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